Bitrix24 CRM

Bitrix24 On‑Premise CRM: A Professional Business Solution

Bitrix24 (on‑premise version) is a CRM and business management system hosted on your own server. It integrates sales, tasks, communication, and business processes into one platform. Instead of dozens of disparate services, you get a unified environment. A solution from a trusted Russian company — 1C‑Bitrix.

If your business has outgrown Excel spreadsheets, chaotic communication, and lack of process transparency — it’s time to move to a modern CRM ecosystem like Bitrix24.

• Unlike the cloud version, the on‑premise edition is fully customizable: you can change the logo, color scheme, layout, menu structure, page content, and CRM fields. It can be installed both on a hosting server and within a corporate local network.
• Bitrix24 On‑premise is built on PHP with open source code, allowing flexible integration with external modules and products. It includes support for AD/LDAP, REST‑, D7‑, and Bitrix API.
• The highest-tier (Enterprise) license includes powerful modules such as Web Cluster (for scaling and load balancing) and Multi‑Department Support (branch and division structure within a single portal).

What You Should Know About Licenses

• On‑premise license is commercial with annual renewal and includes 1 year of updates and support.
• If the license is inactive at the time of renewal, the validity period is 12 months from activation.
• When the license is active, unused time is transferred to the new license.
• New license is activated immediately after payment.
• The product can only be used after accepting the license agreement — during installation, updates, or purchase.
• Upgrading to a higher-tier license enables support for more users as your company grows.

Key Features of Bitrix24 On‑Premise CRM

• Social interface — the UI resembles a social network: convenient, intuitive, and user‑friendly.
• Task and project management with a shared workspace: discussions, document flow, task creation, and execution tracking. ↳ Basic features are available in both the cloud and on‑premise versions, but the on‑premise version offers greater flexibility and performance.
• Chat and video calls — internal communication without third‑party services.
• Online documents — combines the advantages of Google Docs and Office Online.
• Bitrix24.Disk — a collaboration tool with full control over file storage.
• Calendars — scheduling with iOS and Android integration.
• Mailboxes — both @bitrix24.ru and custom domains.
• Telephony — call landlines and mobile numbers directly from CRM.
• HR tools — employee list, roles, schedules, and reports.
• Mobile apps — for iOS and Android, to work on the go or in the office.

Documents

You can review the documents we work with and other legal information in the Legal Information section.

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