Technical Support and Maintenance

There is a solution — leave technical support to professionals.

We provide technical support and maintenance for websites built on 1C‑Bitrix, Tilda, and simple PHP/JS-based projects. We ensure stable performance, fix bugs, enhance functionality, update modules, and monitor the security of your project.

If you’re experiencing issues, broken elements, page errors, or just need occasional assistance — our team is ready to help. You’ll get clear terms and quick turnaround times (especially with ongoing work, even for complex projects).

Plans:

• “Under Supervision” — from 35 000 ₽/month

  Basic support plan: we join tasks as your requests come in. Ideal for those who need occasional help — fix a bug, make a change, or update a specific block.

  • Monthly prepayment of a fixed amount — reserves developer time.
  • Time is deducted for each task — proportionally to its complexity and time spent, including communication and research.
  • Once the budget is spent — work pauses until the next prepayment.
  • Unused hours are not rolled over — you’re reserving the team’s time for the defined period.
  • Transparent reporting system — all tasks and expenses are visible in your personal dashboard.

• “Custom Plan” — by agreement

  Designed for those working systematically. If you’re planning to grow your website, have ongoing tasks, or your marketing team frequently makes changes — we’ll find the best working format, volume, and interaction approach.

  • Flexible payment: fixed + tasks or a monthly retainer.
  • Priority in the task queue.
  • Joint task planning and progress control.